Company trips
Booked inside a trip request, checked against travel policy, approved, and paid from the company travel wallet.
Company tripsCorporate air ticket booking for company trips and personal trips
For a company trip, the flight is searched and booked inside the trip request, checked against your travel policy and ticketed after approval. For a personal trip, the employee books and pays for the ticket themselves.
Two kinds of booking
Personal trips
Booked by the employee from the Personal tab in the app, or from Self Travel on the web, and paid for by the employee. No trip request and no approval.
Personal tripsCompany trips
Company trips: from trip request to ticket
The booking lives inside the trip request, so the approver sees the fare before the ticket is issued.
Trip request
The traveller raises the trip, with policy applied.
Search
One-way or round-trip, a fare calendar, cabin class and preferences.
Policy badge
Each fare shows whether it is in policy or needs approval.
Approval
The trip goes through your approval levels.
Ticket
The ticket is issued and stays on the trip.
Cancellation
Cancel from the same screen, charges shown first.
A company trip in the app
The trip request, the city picker, the search and the flight on the trip, as they look in the Xpense app.
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A new trip request. -
Choosing the cities. -
The flight search. -
The flight on the trip request.
Company trips
What a company booking covers
Live fares in the trip request
Flights are searched inside the trip request, and each fare is checked against your travel policy.
In policy, or needs approval
Each fare carries a badge that says whether it is in policy or needs approval. The traveller can open the fare rules before choosing.
Approval, then ticketing
After approval the ticket is issued, and it stays on the trip.
Paid from the travel wallet
Corporate tickets are paid from the company's travel wallet in Xpense.
Cancellation with charges shown
A booking is cancelled from the same screen. The charges are shown before the traveller confirms.
Book on behalf of a colleague
A person with the permission can book on behalf of a colleague.
International trips
International trips can be booked, including trips with several passengers.
In the app
In the mobile app, "Book a flight" has a Business tab. A business booking made there goes to the reporting manager for approval after booking.
Personal trips
Personal trips: book it and pay for it yourself
An employee can book a personal flight in Xpense, from the Personal tab of "Book a flight" in the mobile app or from Self Travel on the web.
Personal tab or Self Travel
In the app, open "Book a flight" and choose Personal. On the web, open Self Travel.
Search
They search for the flight.
Review the fare
They review the booking before paying.
Pay online
The employee pays for the ticket themselves.
Ticket issued
No trip request and no approval are needed.
Personal trips
One screen, two tabs: Business and Personal
In the mobile app, "Book a flight" has a Business tab and a Personal tab. The employee picks Personal, chooses one way or round trip and domestic or international, and fills in the cities, the date, the travellers and the class.
A personal ticket is the employee's own purchase. It does not go through a trip request, it does not wait for an approver, and the employee pays for it online.
Company tickets work the other way: they sit on a trip request, go through approval and are paid from the company travel wallet.
Questions about air tickets
Can a booking be cancelled?
Yes. The traveller cancels from the same screen. The cancellation charges are shown before they confirm.
How does a traveller know a fare is within policy?
Each fare shows whether it is in policy or needs approval. The traveller can open the fare rules before choosing.
Who pays for a company ticket?
Corporate tickets are paid from the company's travel wallet in Xpense.
Can someone book for a colleague?
Yes. A person with the permission can book on behalf of a colleague.
Questions about personal tickets
Can employees book personal flights in Xpense?
Yes. An employee can book a personal flight in Xpense and pay for it themselves.
How is a personal ticket booked?
From the Personal tab of "Book a flight" in the mobile app, or from Self Travel on the web. The employee searches, reviews the fare and pays online, and the ticket is issued.
Does a personal ticket need a trip request or an approval?
No. The employee pays for it, so the ticket is issued without a trip request or approval.